Enterprise Store Entry Process

Supplier Store Entry Process

This guide walks you through setting up your supplier storefront on ZTRFM. Before starting, you must have an approved enterprise account. If you have not registered yet, see the Enterprise Registration Guide first.

Step 1: Access Supplier Center

Log in to the mall homepage with your registered enterprise account credentials. Click "Supplier Center" to enter the onboarding page.

Step 2: Prepare Required Documents

Have the following information ready before you start filling out the onboarding form:

Contact Person Details:

• Full name
• Contact phone number

Legal Representative Information:

• Full name
• Mobile number
• Electronic copies of the front and back of ID card

Store Information:

• English store name
• English store address
• Bank name, bank card number, bank branch location, bank branch full name, bank union pay code

Company Information:

• Company full legal name
• Tax identification number
• Business license (copy with official company red seal)

Business license upload requirements:
- Copies must bear the official company red seal
- Image resolution: minimum 800 x 800 pixels
- File size: within 5MB
- Supported formats: JPG, PNG, JPEG

Step 3: Fill Out the Supplier Information Form

Enter your enterprise contact details, company basic information, and store business operation data as prompted by the onboarding form. Take your time — accurate information speeds up the review process.

Step 4: Add Business Categories

Select the actual business categories that match your store. These categories determine which RFQs and buyer searches your products appear in. Choose categories that accurately reflect what you manufacture — do not select categories just to get more visibility if you do not actually produce those products.

Step 5: Submit for Review

After completing all fields and adding business categories, click "Submit for Onboarding Review." The platform reviews your application — typically within 24 hours. You will receive a notification with the result.

If Your Application Is Rejected

If the platform rejects your application, you will receive specific rejection reasons. Common issues include:

• Business license copy missing the official red seal
• Image resolution too low or file too large
• Bank information incomplete or incorrect
• Business categories do not match the business license scope
• ID card copies unclear or expired

After receiving the feedback, correct the issues and resubmit. There is no limit on resubmission attempts.

After Approval

Once your store is approved, you can start listing products. See the Start Selling guide for product listing tips and next steps.

Questions during the application process? Email service@zt-rfm.com for assistance.