Contact Us

Thank you for your interest in ZTRFM. Please contact the appropriate company or department below according to the nature of your inquiry.

ZTRFM Platform Support

For account registration, supplier onboarding, RFQs, marketplace services, website operation, or other ZTRFM platform-related inquiries, please contact:

Zhongtuo Roll Forming (hebei) Co., Ltd
Chinese legal name: 中拓冷弯科技（河北）有限公司
Role: ZTRFM Platform Operator and ICP Filing Entity
Address: No. 6, 4th Road, Economic Development Zone, Botou, Cangzhou, Hebei, China
Telephone:  +86-317-5670260
Email: ztrfm01@zt-rfm.com
Website: https://www.zt-rfm.com
ICP Filing Number: 冀ICP备2026015280号-1

Equipment Manufacturing and Technical Services

For roll forming machinery, production lines, customized equipment, technical support, installation, commissioning, after-sales service, software, mobile applications, or corporate verification inquiries, please contact:

Cangzhou Zhongtuo Roll Forming Machinery Co., Limited
Chinese legal name: 沧州中拓冷弯成型设备有限公司
Role: Affiliated Equipment Manufacturer and Authorized Website User
Address: No. 4 Road, Economic Development Zone, Botou, Cangzhou, CN 062150
Telephone:  +86-317-5670260
Email: service@zt-rfm.com
Authorized Corporate Website: https://www.zt-rfm.com

Customer Service Hours

Regular business hours — China Standard Time (UTC+8):

Monday to Friday: 8:30 a.m.–5:30 p.m.
Saturday, Sunday, and Chinese public holidays: Closed

You may email us at any time. Messages received outside regular business hours will normally be reviewed and answered on the next business day.

Platform Inquiries

For questions about account registration, RFQs, supplier onboarding, or use of the ZTRFM platform:

Email: ztrfm01@zt-rfm.com
Telephone:  +86-317-5670260

Equipment and After-Sales Support

For equipment selection, technical proposals, quotations, orders, installation, commissioning, or after-sales support:

Email: service@zt-rfm.com
Telephone: +86-317-5670260

To help us process an equipment or after-sales request efficiently, please include:

• Your company name and contact person;

• Equipment name, model, or order number;

• A clear description of the issue;

• Relevant photographs or videos;

• Your country, city, and time zone;

• Your preferred contact time.

International Customer Support

We serve customers across multiple time zones. If you need a video meeting, remote technical assistance, or communication outside our regular business hours, please contact us by email in advance to arrange an appointment.

Urgent after-sales requests will be prioritized according to the operational impact and severity of the issue. Actual response times may vary depending on time zones, public holidays, and technical staff availability.

Corporate Relationship and Website Authorization

Zhongtuo Roll Forming (hebei) Co., Ltd and Cangzhou Zhongtuo Roll Forming Machinery Co., Limited are affiliated but separate legal entities under the same legal representative.

Zhongtuo Roll Forming (hebei) Co., Ltd, as the ZTRFM platform operator and ICP filing entity, has formally authorized Cangzhou Zhongtuo Roll Forming Machinery Co., Limited to use www.zt-rfm.com and its domain-based corporate email services for:

• Publishing official corporate information;

• Displaying and promoting products and services;

• Communicating with customers and business partners;

• Providing technical and after-sales services;

• Supporting software and mobile application development;

• Accessing and managing developer services required for its business operations.

Accordingly, www.zt-rfm.com is an authorized corporate website and online business platform associated with Cangzhou Zhongtuo Roll Forming Machinery Co., Limited.

Corporate Verification

For verification of the corporate relationship, website authorization, or company identity described above, please contact:

Cangzhou Zhongtuo Roll Forming Machinery Co., Limited
Email: service@zt-rfm.com
Telephone: +86-317-5670260

Corporate registration documents, ICP filing information, domain ownership records, and written website authorization documents can be provided to authorized service providers when reasonably required for verification.